Privacy Policy
This policy explains what information A+ Property Advisors collects, how we use and share it, and the choices available to you.
1. Scope
This Privacy Policy applies to information collected through the A+ Property Advisors website, property-inquiry forms, telephone calls, text messages, emails, and related communications. “A+ Property Advisors,” “we,” “us,” and “our” refer to A+ Property Advisors.
2. Information We Collect
Information you provide
We may collect your name, telephone number, email address, property address, selected property situation, communication preferences, and information you choose to share about the property, the people involved, desired outcomes, or timing.
Communication information
We may keep records of calls, texts, emails, form submissions, appointments, consent choices, opt-out requests, and follow-up activity. Calls may be monitored, recorded, or transcribed where permitted by law and after any notice or consent required by applicable law.
Information collected automatically
When you use the website, we and our service providers may collect IP address, browser and device information, pages viewed, referral source, approximate location derived from an IP address, cookie identifiers, and website interaction data.
Please do not submit Social Security numbers, financial-account credentials, government identification numbers, medical information, or other highly sensitive information through the website form.
3. How We Use Information
We may use information to:
- Respond to a property inquiry and understand the situation described;
- Create and maintain contact, conversation, and opportunity records in our customer relationship management system;
- Review property-related information and identify practical next steps;
- Make requested or consented-to telephone calls, including AI-assisted calls, and send texts or emails;
- Coordinate follow-up with our team or, when appropriate and authorized, an independent professional;
- Operate, protect, measure, and improve the website, forms, communications, and customer experience;
- Maintain consent and opt-out records, prevent fraud or misuse, and comply with law; and
- Establish, exercise, or defend legal rights.
4. AI-Assisted Communications
We may use automated tools and artificial-intelligence-assisted voice systems to respond promptly after a form submission, confirm information, ask initial discovery questions, summarize a conversation, and route information for human follow-up. An AI assistant is not a lawyer, real-estate broker, lender, tax adviser, or substitute for a qualified professional.
You may ask to speak with a person, end a call, or request that we not call again. We review information before making material decisions about a property-related next step.
5. Telephone, Text, and Email Choices
Calls
If you provide a telephone number and request contact, we may call about your property inquiry. Where required, we will rely on the consent shown with the form or another legally permitted basis. You may tell us not to call again at any time.
Text messages
If you consent, we may send non-marketing texts about your property inquiry and requested review. If you separately consent to marketing messages, we may send promotional texts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent to marketing texts is not a condition of submitting an inquiry or receiving an initial property review.
We may email about your inquiry and, where permitted, send marketing communications. You may use the unsubscribe option in a marketing email or contact us to stop future marketing emails. We may still send non-promotional communications needed to respond to an active request or administer our relationship.
6. How We Share Information
We may disclose information to:
- Service providers that support website hosting, forms, CRM, communications, telephone services, analytics, data storage, security, and business operations;
- Independent professionals such as attorneys, licensed real-estate professionals, title professionals, lenders, tax professionals, contractors, or other specialists when a referral is appropriate and you request, authorize, or reasonably expect the connection;
- Authorities or other parties when reasonably necessary to comply with law, protect people or property, investigate misuse, or establish and defend legal rights; and
- A successor organization in connection with a merger, financing, reorganization, or transfer of all or part of the business, subject to appropriate protections.
We do not sell personal information for money. We do not authorize service providers to use personal information for their own unrelated marketing.
7. Cookies and Analytics
We and our service providers may use cookies and similar technologies to make the website function, remember settings, understand traffic, measure performance, detect misuse, and improve content. Browser settings may allow you to block or delete cookies, although parts of the website may not work as intended.
8. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business and consent records, resolving disputes, enforcing agreements, and meeting legal requirements. Retention periods vary based on the type of information and our obligations.
9. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information. No website, transmission, or storage system can be guaranteed completely secure, so please use care when deciding what information to provide.
10. Your Privacy Choices and Requests
Depending on applicable law, you may have the right to request access to, correction of, deletion of, or a portable copy of certain personal information and to opt out of certain targeted advertising, sale, or profiling activities. You may also appeal a decision concerning a privacy request where applicable.
You may make a request through the website contact form or by calling (469) 888-8153. We may need to verify your identity and relationship to the information before completing a request. Authorized agents may be required to provide proof of authority. We will not discriminate against you for exercising an applicable privacy right.
To change communication preferences, reply STOP to a text, use an email unsubscribe link, tell the caller not to call again, or contact us using the number above.
11. Children’s Privacy
The website is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children through the property-inquiry process. If you believe a child provided information, please contact us.
12. Third-Party Services and Links
The website may link to or use services operated by other companies. Their privacy practices are governed by their own policies. A referral to an independent professional does not make that professional an employee, agent, or representative of A+ Property Advisors.
13. Changes to This Policy
We may update this policy as our practices or legal requirements change. The updated version will be posted with a revised “last updated” date. Material changes may be communicated through the website or another appropriate method.
14. Contact Us
For privacy questions, requests, or communication preferences, use the property-review contact form on our Home page or call (469) 888-8153.